Thank You! When was the last time you thanked your customers for doing business with you? I’m not talking about the regular, transaction related thank you, I am talking about just saying “Thanks”! for being my customer with no expectation of getting something back from them in return.
This is all part of a bigger movement called “gratitude marketing”. You will hear more about this in 2010, and I predict that it will be the overriding marketing theme for the next decade. Making sure that your customers know that they are appreciated and valued is a simple concept, but one that tends to get lost inside of the other challenges we are facing as we all begin 2010.
My challenge to you is to tell every one of your customers (including your employees, vendors and suppliers) that you appreciate them and look forward to working with them in 2010.
If you are looking for a fantastic way to execute your “Thank You Strategy”, check out what I do at www.mykeepintouchstrategy.com.
Lastly, and most importantly, THANK YOU! for being a part of my world. I look forward to serving you in 2010 and beyond!
