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	<title>Coach Brent Burns &#187; Uncategorized</title>
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	<link>http://www.coachbrent.com</link>
	<description>Helping community based business owners get booked solid!</description>
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		<title>Free First Friday Focus Tele-seminar &#8212; Please join me!</title>
		<link>http://www.coachbrent.com/2009/03/05/free-first-friday-focus-tele-seminar-please-join-me/</link>
		<comments>http://www.coachbrent.com/2009/03/05/free-first-friday-focus-tele-seminar-please-join-me/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 19:23:36 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Book Yourself Solid]]></category>
		<category><![CDATA[customer retention]]></category>

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		<description><![CDATA[Join me, Brent Burns, Certified Book Yourself Solid Coach, for my free, monthly &#8220;First Friday Focus on . . .&#8221; tele-seminar at noon (CST) on Friday, March 6.  This month&#8217;s topic is Customer Retention.  We are going to discuss the importance of customer retention, especially as it relates to the challenging economy that we are [...]


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		<title>Come Hear Me Speak!</title>
		<link>http://www.coachbrent.com/2009/03/04/customer-retention-live-event/</link>
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		<pubDate>Wed, 04 Mar 2009 16:21:45 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA["Keep in Touch" strategy]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Customer Retention Strategies]]></category>
		<category><![CDATA[keeping in touch]]></category>
		<category><![CDATA[marketing]]></category>

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		<description><![CDATA[This coming Friday, March 6, 2009, I will be the guest speaker at the Crystal Lake Chamber of Commerce Business Builders Breakfast.  The event is titled:  Are You Spending to &#8220;Get&#8221; or &#8220;Keep&#8221; &#8212; The Importance of Customer Retention in a Challenging Economy.  Given the current state of the economy, our marketing dollars are more [...]


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