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	<title>Coach Brent Burns &#187; Referrals</title>
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		<title>The Power of a Customer Advisory Board</title>
		<link>http://www.coachbrent.com/2009/03/08/the-power-of-a-customer-advisory-board/</link>
		<comments>http://www.coachbrent.com/2009/03/08/the-power-of-a-customer-advisory-board/#comments</comments>
		<pubDate>Sun, 08 Mar 2009 22:39:29 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Core Self-Promotion Strategies]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[Keep-in-Touch]]></category>
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		<category><![CDATA[customer advisory board]]></category>
		<category><![CDATA[Customer Retention Strategies]]></category>
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		<description><![CDATA[I speak to many groups on Customer Retention Strategies and I am noticing that the concept of establishing a Customer Advisory Board for your business is consistently identified as the number one “takeaway” from the groups that I speak to.  In my presentations, I speak about “thinking outside the box”, as it relates to customer [...]


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		<title>Top 3 Customer Retention Strategies for Beating the Recession</title>
		<link>http://www.coachbrent.com/2009/01/16/top-3-customer-retention-strategies-for-beating-the-recession/</link>
		<comments>http://www.coachbrent.com/2009/01/16/top-3-customer-retention-strategies-for-beating-the-recession/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 20:01:24 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Core Self-Promotion Strategies]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[Keep-in-Touch]]></category>
		<category><![CDATA[Referrals]]></category>
		<category><![CDATA["Keep in Touch" strategy]]></category>
		<category><![CDATA[Beating the Recession]]></category>
		<category><![CDATA[Book Yourself Solid]]></category>
		<category><![CDATA[call to action]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Customer Retention Strategies]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[Michael Port]]></category>
		<category><![CDATA[Nordstroms]]></category>
		<category><![CDATA[referral]]></category>
		<category><![CDATA[small business owner]]></category>

		<guid isPermaLink="false">http://www.coachbrent.com/blog/?p=104</guid>
		<description><![CDATA[Do you remember the three most important words in real estate?  Of course you do; Location, Location,Location, right?  Well what if you are a small business owner, what are your three most important words in small business right now?  Database, database and database!  Not having a detailed database of your current customers is not only [...]


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