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	<title>Coach Brent Burns &#187; Core Self-Promotion Strategies</title>
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	<link>http://www.coachbrent.com</link>
	<description>Helping community based business owners get booked solid!</description>
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		<title>Start 2010 By Saying &#8220;Thank You!&#8221; (to everyone!)</title>
		<link>http://www.coachbrent.com/2010/01/03/start-2010-by-saying-thank-you-to-everyone/</link>
		<comments>http://www.coachbrent.com/2010/01/03/start-2010-by-saying-thank-you-to-everyone/#comments</comments>
		<pubDate>Sun, 03 Jan 2010 16:25:26 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Core Self-Promotion Strategies]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[Direct Outreach]]></category>
		<category><![CDATA[Keep-in-Touch]]></category>
		<category><![CDATA[gratitude marketing]]></category>

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		<description><![CDATA[Thank You!  When was the last time you thanked your customers for doing business with you?  I&#8217;m not talking about the regular, transaction related thank you, I am talking about just saying &#8220;Thanks&#8221;! for being my customer with no expectation of getting something back from them in return.  This is all part of a bigger movement [...]


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		<title>Blamestorming</title>
		<link>http://www.coachbrent.com/2009/06/23/blamestorming/</link>
		<comments>http://www.coachbrent.com/2009/06/23/blamestorming/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 19:35:00 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[Direct Outreach]]></category>
		<category><![CDATA[Keep-in-Touch]]></category>
		<category><![CDATA[Why People Buy]]></category>
		<category><![CDATA[Beating the Recession]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Customer Retention Strategies]]></category>
		<category><![CDATA[marketing strategies]]></category>
		<category><![CDATA[small business owner]]></category>

		<guid isPermaLink="false">http://www.coachbrent.com/blog/?p=245</guid>
		<description><![CDATA[I was watching golf over the weekend and a commercial came on for DirecTV, the series of ads that has the Board of Directors for the “Cable Company” sitting around a table trying to figure out why they are losing customers to DirecTV.  One board member suggests a “blamestorming” session, where he promptly “blames” their [...]


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		<title>How to Talk About What You Do &#8212; Live and in person!</title>
		<link>http://www.coachbrent.com/2009/06/07/how-to-talk-about-what-you-do-live-and-in-person/</link>
		<comments>http://www.coachbrent.com/2009/06/07/how-to-talk-about-what-you-do-live-and-in-person/#comments</comments>
		<pubDate>Sun, 07 Jun 2009 19:17:04 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[BYS Sales Cycle]]></category>
		<category><![CDATA[How to Talk About What You Do]]></category>
		<category><![CDATA[Speaking & Demonstrating]]></category>
		<category><![CDATA[Chamber of Commerce]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[marketing strategies]]></category>
		<category><![CDATA[small business owner]]></category>

		<guid isPermaLink="false">http://www.coachbrent.com/blog/?p=239</guid>
		<description><![CDATA[Can you talk about what you do? (It&#8217;s not that hard!) Do think the &#8220;Elevator Speech&#8221; is the answer?  (It isn&#8217;t!) When asked what you do, do you answer with your professional category?  (Wrong!) For my friends and readers who live in the Crystal Lake, Illinois area, I will be teaching a live workshop this [...]


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		<title>First Friday Focus Call &#8212; The Power of a Customer Advisory Board</title>
		<link>http://www.coachbrent.com/2009/04/30/first-friday-focus-call-the-power-of-a-customer-advisory-board/</link>
		<comments>http://www.coachbrent.com/2009/04/30/first-friday-focus-call-the-power-of-a-customer-advisory-board/#comments</comments>
		<pubDate>Fri, 01 May 2009 01:14:46 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[First Friday Focus]]></category>
		<category><![CDATA[Keep-in-Touch]]></category>
		<category><![CDATA[customer advisory board]]></category>

		<guid isPermaLink="false">http://www.coachbrent.com/blog/?p=226</guid>
		<description><![CDATA[Please join me at Noon Central (1:00 pm Eastern, 10:00 am Pacific) on Friday, May 1, 2009 for my monthly First Friday Focus call.  Please dial 712-432-3900 and enter conference code 6904581#.  30 minutes plus time for questions after.  This month&#8217;s topic will be on the power of a Customer Advisory Board for your business. [...]


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		<title>Networking Guy &#8211; Yuk!</title>
		<link>http://www.coachbrent.com/2009/04/09/networking-guy-yuk/</link>
		<comments>http://www.coachbrent.com/2009/04/09/networking-guy-yuk/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 16:14:50 +0000</pubDate>
		<dc:creator>Brent</dc:creator>
				<category><![CDATA[Core Self-Promotion Strategies]]></category>
		<category><![CDATA[How to Talk About What You Do]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[Chamber of Commerce]]></category>

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		<description><![CDATA[My local Chamber of Commerce recently hosted a multi-Chamber mixer at the local newspaper in our community.  I love these events because I get to connect with business owners from neighboring communities that I don&#8217;t see on a regular basis.  That&#8217;s a good thing. The bad thing was who I will call &#8220;networking guy&#8221;.  He [...]


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